Question: For your Team Project Charter: High-Level Project Quality Management - Identify specific quality characteristics that apply to our project Specify the KPIS you will use

For your Team Project Charter: High-Level Project Quality Management

- Identify specific quality characteristics that apply to our project

Specify the KPIS you will use to track the quality of your project's deliverables

Who will measure them, how and when?

Discuss with your team, share with the group

Performance Features Reliability Conformance Durability Serviceability Aesthetics Perceived Quality

. RATER Responsiveness Assurance Tangibles SERVICES Empathy Reliability

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