forecasting method should be used when the situation is 'stable' and historical data exist Quantitative Casual Time Qualitative Question 10 ( 2 points) TQM is a system of management focused on any short-term success. True False Question 11 (2 points) Operational innovation means finding ways of filling orders, developing products, providing customer service, and doing any other actions that an enterprise preforms True False Question 12 (2 points) According to Wight (1974), the two key problems in production scheduling are and coffee, tea priorities, capacity air conditioning, heating facts, figures