Formative #1 1. In your own words, define management. 2. Differentiate effectiveness and efficiency. 3. What are the 5 functions of managers? Formative #2 Write a letter to your past self about your experience of becoming a "manager". Using your understanding of the topic in this learning material, explain "what went wrong" and suggest ways the experience could have led to better outcomes. Note: Since you are talking to yourself, feel free to personalize it with your tone and language.