From a broader perspective, the core of Operations Management involves careful consideration of which three functions?

Question 21 options:

	Input, Transformation, Output
	Production, Workforce, Inventory
	Capacity, Sequencing, Efficiency
	Start-up, Alternation, Output
	Set-up, Conversion, Yield

Question 22 (4 points)

Which one of the following is not true for Quality Function Deployment (QFD)?

Question 22 options:

	it uses inter-functional teams
	it increases product cost
	it identifies operating and engineering goals (design specifications)
	it gathers customer requirements

Question 23 (4 points)

According to the product-process matrix, which one of the following basic structures will be most suitable for a highly standardized discrete product produced in high volume?

Question 23 options:

	workcenter
	project layout
	manufacturing cell
	assembly line

Question 24 (4 points)

In a(n) ______________, the product can be visualized as the hub of a wheel with materials and equipment arranged concentrically around the production point in order of use.

Question 24 options:

	manufacturing cell
	assembly line
	continuous process
	workcenter
	project layout

Question 25 (4 points)

A first party certification of ISO 9000 for a firm implies that:

Question 25 options:

	A company that has won the Baldrige Quality Award audits the firm.
	A customer audits the firm (its supplier)
	A qualified national or international standards or certifying agency audits the firm
	A firm audits itself against ISO 9000 standards

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