Question: from the boti i . ! i 3 g the last six sa V . b The Digital Guardian Company issues policies that protect clients

 from the boti i . ! i 3 g the last

from the boti i . ! i 3 g the last six sa V . b The Digital Guardian Company issues policies that protect clients from downtime costs due to computer system estion list _m failures. It is very important to process the policies quickly because long cycle times not only put the client at risk, they could also lose business for Digital Guardian. Management is concerned that customer service is degrading because of long cycle times, measured in days. The table contains the data from five samples, each sample (M Question 24 consisting of eight random observations. \" BB Click the icon to view the table with sample data. O Question 25 m Click the icon to view the table of factors for calculating three-sigma limits for the xaztciR-chart. a. What is your estimate of the process average? O Question 26 The estimate of the process average is (Enter your response rounded to two decimal places.) deviation J ( b. What is your estimate of the average range? O Question 27 The estimate of the average range Is |. (Enter your response rounded to two decimal places.) c. Construct an R- and an x-chart for this process. ! _ | O Question 28 6 Set up the R-chart by specifying the three-sigma control limits below. , The UCLg equals * T: the LCLg equals . [+ (Enter your responses rounded fo ?@NQQ.BQ places.) b i O Question 29 Set up the x-chart by specifying the three-sigma control limits below. m The UCL; equals hL_ and the LCL; equals _ ;, (Enter your responses rounded to two decimal places) O Question 30 The process variability is _ 4_ statistical control and the process average is _ 4_ statistical control

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