From the list below, check the items that are considered non$-$value added activities. Select ALL which apply.A large grocery store chain which takes customer orders online for customer pickup, is experiencing a large number of customer complaints. However, the business is not sure where in the process things fall apart. Some of the complaints are the that wrong substitutes are being made, not all products ordered are received, and the order wasn't ready at the designated pickup area when the customer arrived.

The store would like to create a control chart for the process of filling customer orders to see if their process is in or out of control. To do so$,$ they need to identify which process activities should be sampled at different points of the day $($or week$)$ so as to create all the elements needed for a control chart.

Select $3$ items from the list below that would be appropriate to be sampled with statistical measurements, and then be used to create a control chart. $($Only select $3.)$