Question: From your textbook, read Application Case 5 . 7 Understanding Why Customers Abandon Shopping Carts Results in a $ 1 0 Million Sales Increase. Based
From your textbook, read "Application Case Understanding Why Customers Abandon Shopping Carts Results in a $ Million Sales Increase." Based on the case, answer the following questions:
How did Lotte.com use analytics to improve sales?
What were the challenges, the proposed solution, and the obtained results?
Do you think ecommerce companies are in better position to leverage benefits of analytics? Why? How?
Part :
Comment on at least one of your classmate's responses for Question above ie whether ecommerce companies are in better position to leverage benefits of analytics
In your comment, provide a counter example illustrating why hisher reasoning might be wrong.
For instance,
If your classmate said ecommerce companies are in better position to leverage benefits of analytics, you would provide at least one example explaining why they may face a challenge to leverage benefits of analytics.
However, if your classmate said ecommerce companies are NOT in a better position to leverage benefits of analytics, you would provide at least one example explaining why they may actually be in a better position to leverage benefits of analytics.
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