Question: From your textbook, read Application Case 5 . 7 Understanding Why Customers Abandon Shopping Carts Results in a $ 1 0 Million Sales Increase. Based

From your textbook, read "Application Case 5.7 Understanding Why Customers Abandon Shopping Carts Results in a $10 Million Sales Increase." Based on the case, answer the following questions:
How did Lotte.com use analytics to improve sales?
What were the challenges, the proposed solution, and the obtained results?
Do you think e-commerce companies are in better position to leverage benefits of analytics? Why? How?
Part 2:
Comment on at least one of your classmate's responses for Question 3 above (i.e., whether e-commerce companies are in better position to leverage benefits of analytics).
In your comment, provide a counter example illustrating why his/her reasoning might be wrong.
For instance,
If your classmate said e-commerce companies are in better position to leverage benefits of analytics, you would provide at least one example explaining why they may face a challenge to leverage benefits of analytics.
However, if your classmate said e-commerce companies are NOT in a better position to leverage benefits of analytics, you would provide at least one example explaining why they may actually be in a better position to leverage benefits of analytics.

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