Question: Gadgetbug Inc. is known for its extremely efficient after - purchase service. None of Gadgetbug's competitors provide the same kind of customer service. Gadgetbug's _

Gadgetbug Inc. is known for its extremely efficient after-purchase service. None of Gadgetbug's competitors provide the same kind of customer service. Gadgetbug's _____ is described in the scenario.
a.process loss
b.scope
c.divestiture strategy
d.strategic limitation
e.distinctive competence

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