Question: Garvin ( 1 9 8 8 : 2 5 ) presented the five approaches to defining quality: transcendent, product - based, user - based, manufacturing
Garvin : presented the five approaches to defining quality: transcendent, productbased, userbased, manufacturingbased and valuebased approaches. Critically analyse the theoretical foundations of each of these five approaches to define quality. Discuss their philosophical foundations mark for each philosophical foundation strengths mark for each strength and limitations in various contexts mark for each limitation in understanding quality. Provide a Human Resource Development HRD related example for each approach mark Note that answers or examples copied directly from Lesson will not receive marks.
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