Question: Gary just completed a project in which he restructured sales territories, met with sales representatives to help them set goals, scheduled motivational meetings, and started

Gary just completed a project in which he restructured sales territories, met with sales representatives to help them set goals, scheduled motivational meetings, and started a program of quarterly performance review for the sales force. His goals are to reduce waste and provide improved customer service. Gary is engaged in ___.
Question options:
a. planning
b. organizing
c. managing
d. controlling
e. leading

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