General Assignment Instructions:

This homework can be completed in teams of no more than four (4) students. There can be interteam collaboration regarding explanation of relevant concepts and methodology; however, each teams assignment is to be written up by that team ONLY and no files, text, graphs, figures, tables, etc. are to be shared among teams.

This homework must be submitted ontime, in a highquality and professional manner. It should be neatlypresented and understandable.

You must show all work and fully explain your answers to receive full credit, although partial credit will be given.

You must use a word processor (e.g., Microsoft Word) to write up this assignment.

No late homework accepted.

1. (10 points) A brief biography.

Submit a brief biography. If this assignment is completed by a team of four people, each member must submit a onepage biography, doublespaced or singlespaced. In the biography, please discuss at least the following information:

The degrees you are currently holding and include the universities and locations. Also, tell me

the degree(s) you are currently pursuing;

Any work experience you have, including permanent positions, internships, coops, research

and/or course projects, etc.;

Your level interest (if any) in the area of Hi-Tech Entrepreneurship and how this course may

relate to your interest.

You may also include any other information you would like to share, such as the research topics

of interest to you, career aspirations, hobbies, etc.

2. (35 points) One manager says, When a company provides great service, its reputation benefits from a stronger emotional connection with its customers, as well as from increased confidence that it will stand behind its products. Do you agree? Explain. If so, describe a positive service experience you have had with a company and your impressions of that business. . What are the implications of a company providing poor customer service? Once again, describe a negative service experience you have had with a company and your impressions of that business. How likely are you to do business with that company again?

3. (25 points) One franchisee says, Franchising is helpful because it gives you somebody [the franchiser] to get you going, nurture you, and shoves you along a little. But, the franchiser wont

make you successful. That depends on what you bring to the business, how hard you are prepared to work, and how committed you are to finding the right franchise for you. Do you agree? Explain.

4. (20 points) Which method of valuing a business is best? Why? What advice would you offer someone who is negotiating to buy a business about determine its value?

5. (10 points) What factors should an entrepreneur consider before choosing a form of ownership?