Generally, running effective meetings involves actions before, during, and after meetings. Before meetings, the meeting leader should provide clear expectations for meeting participantswhat they should have done prior to the meeting and what they can expect in terms of content and length of the meeting. Once the meeting arrives, you have several options for achieving productive outcomes: set expectations and follow the agenda, keep the discussion focused on agenda items and stick to allotted times, encourage participation and expression of ideas, and build consensus and a plan of action. In some meetings, meeting leaders must also deal with difficult peoplethose meeting participants who consistently display negative attitudes, refuse to participate, or otherwise hinder the productivity of the meeting. Meeting leaders must find ways to redirect meetings to focus on a clear agenda, goals, and roles. Someone should keep minutes of the meeting and distribute them following the meeting. Instructions: Select the most appropriate principle for the behaviors below.