Genevieve knows that communication is a complex process in which people send and receive messages at different levels and that, conducted incorrectly, it can impede trust from developing. She intends to interview Mrs Stotzis privately in a one-on-one setting about her diabetes management and the importance of adhering to dietary requirements despite her being on blood glucose lowering medication. Genevieve is also aware that she needs to address any relevant variables that may affect the channel of communication, such as taking into account Mrs Stotzis' cultural and educational background and realising that this may affect how messages are perceived, and also her level of English and knowledge about diabetes by not using clinical language or jargon. Genevieve will also look at conducting the interview in a quiet and comfortable setting away from distractions and discomforts, thereby avoiding tension and confusion, and allocating enough time for the interview to ensure that the message is not rushed, thereby facilitating attentive listening.Mrs Stotzis asks Genevieve about some non-Western approaches to diabetes management. Discuss how Genevieve should respond to Mrs Stotzis. Your answer should include three (3) main factors that determine Genevieve's scope of practice as an Enrolled nurse in this situation