Give an example of Emotions, Positive Emotions, Negative Emotions and Emotional Contagion. What is the connection between emotions, attitudes, and behaviours at work?

And give an explanation and example of these three connection.

1. Affective Events Theory (AET). Researchers Howard Weiss and Russell Cropanzano studied the effect of six major kinds of emotions in the workplace: anger, fear, joy, love, sadness, and surprise (Weiss & Cropanzano, 1996).

2. Emotional labour refers to the regulation of feelings and expressions for organizational purposes (Grandey, 2000). Three major levels of emotional labour have been identified such as surface acting, deep acting and genuine acting (Hochschild, 1983).

3. There are four building blocks involved in developing a high level of emotional intelligence. Self-awareness, Self-management,. Social awareness and Relationship management.

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Emotions Positivity Negativity and Contagion Emotions Emotions are complex psychological states that involve physiological arousal subjective experien... View the full answer