Question: Give explanation about operational performance have no relationship to technological advancements of banks. State 3 review of related literature/study dated 2013-2021 only, concerning this fact,

Give explanation about operational performance have no relationship to technological advancements of banks. State 3 review of related literature/study dated 2013-2021 only, concerning this fact, that no matter how advanced the technology is, the operational performance will not change.

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