GIVE ME ANSWER ONLY AND QUESTION NUMBER Question $1(0\mathrm{.}5555$ points$)$

In an assembly operation at a furniture factory, six employees assembled an average of $450$ standard dining chairs per five$-$day week. What is the labor productivity of this operation?

Question $1$ options:

$90$ chairs$/$worker$/$day

$20$ chairs$/$worker$/$day

$15$ chairs$/$worker$/$day

$75$ chairs$/$worker$/$day

$60$ chairs$/$worker$/$day

Question $2(0\mathrm{.}5555$ points$)$

Which of the following is the case where capacity is measured in terms of inputs?

Question $2$ options:

steel mill

electrical power plant

restaurant

petroleum refinery

airline

Question $3(0\mathrm{.}5555$ points$)$

Which of these factors would be least likely to affect productivity?

Question $3$ options:

methods and technology

workers

management

product mix

advertising

Question $4(0\mathrm{.}5555$ points$)$

Which of the following is not a determinant of effective capacity?

Question $4$ options:

facilities

product mix

actual output

human factors

external factors

Question $5(0\mathrm{.}5555$ points$)$

Core competencies in organizations generally do not relate to:

Question $5$ options:

cost$.$

quality.

time.

flexibility.

sales price.

Question $6(0\mathrm{.}5555$ points$)$

The decision to outsource opens the firm up to certain risks, among them $\_\_\_\_\_\_\_\_\_$ and $\_\_\_\_\_\_\_\_.$

Question $6$ options:

lower costs; fewer task$-$specific investments

loss of direct control over operations; need to disclose proprietary information

access to greater expertise; greater demand variability

greater capacity rigidity; tight knowledge control

higher marketing costs; small orders

Question $7(0\mathrm{.}5555$ points$)$

A firm pursuing a strategy based on customization and variety will tend to structure and manage its supply chain to accommodate more $\_\_\_\_\_\_\_\_\_\_\_\_\_$ than a firm pursuing a strategy based on low cost and high volume.

Question $7$ options:

variation

streamlined flow

quality

capacity

productivity

Question $8(0\mathrm{.}5555$ points$)$

A productivity increase in one operation that does not improve overall productivity of the business is not

Question $8$ options:

worthwhile.

trivial.

competence$-$destroying.

an order winner.

an order qualifier.

Question $9(0\mathrm{.}5555$ points$)$

Which of the following would be least important in the pursuit of a time$-$based strategy?

Question $9$ options:

cost minimization

quick changeover times

operational agility

reduced complaint resolution times

flexible technology

Question $10(0\mathrm{.}5555$ points$)$

Everything else being equal, a firm considering outsourcing can be reasonably certain that:

Question $10$ options:

total costs will be lower.

its supplier probably has more expertise in whatever is being outsourced.

it can maintain tight control over knowledge.

proprietary information will not be disclosed.

control over operations will be maintained.

Question $11(0\mathrm{.}5555$ points$)$

The maximum possible output given a product mix, scheduling difficulties, quality factors, and so on is:

Question $11$ options:

utilization.

design capacity.

efficiency.

effective capacity.

available capacity.

Question $12(0\mathrm{.}5555$ points$)$

Product design and choice of location are examples of $\_\_\_\_\_\_\_$ decisions.

Question $12$ options:

strategic

tactical

operational

customer$-$focused

design

Question $13(0\mathrm{.}5555$ points$)$

Seasonal variations are often easier to deal with in capacity planning than random variations because seasonal variations tend to be:

Question $13$ options:

smaller.

larger.

predictable.

controllable.

less frequent.

Question $14(0\mathrm{.}5555$ points$)$

Which of the following is not typically considered a cure for poor competitiveness?

Question $14$ options:

Remove communications barriers within organizations.

Minimize attention to the operations function.

Put less emphasis on short$-$term financial results.

Recognize labor as a valuable asset and act to develop it$.$

Improve quality.

Question $15(0\mathrm{.}5555$ points$)$

Productivity is expressed as:

Question $15$ options:

output plus input.

output minus input.

output times input.

output divided by input.

input divided by output.

Question $16(0\mathrm{.}5555$ points$)$

Which of the following would tend to reduce effective capacity?

Question $16$ options:

suppliers that provide more reliable delivery performance

reduced changeover times

more employee cross$-$training

improved production quality

greater variety in the product line

Question $17(0\mathrm{.}5555$ points$)$

Years ago in the overnight delivery business, providing package tracking capability gave some firms a competitive advantage. Now, all firms must offer this capability simply to be in this line of business. This is an example of $\_\_\_\_\_\_\_\_\_\_\_\_\_\_$ becoming $\_\_\_\_\_\_\_\_\_\_\_\_$ over time.

Question $17$ options:

tactical implications; strategic

strategic implications; tactical

order winners; order qualifiers

profitability factors; productivity factors

order qualifiers; order winners

Question $18(0\mathrm{.}5555$ points$)$

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