Question: Given the following information, the efficiency is: Effective capacity = 80 units per day Design capacity = 100 units per day Actual output = 72

Given the following information, the efficiency is: Effective capacity = 80 units per day Design capacity = 100 units per day Actual output = 72 units per day

Select one: a. 50% b. 90% c. 60% d. 80% e. 70%

Which one is NOT correct?

Select one: a. Armand Feigenbaum was General Electric's top expert on quality. b. Responsiveness is a dimension of quality that only applies to services, not products. c. The dimensions of product quality don't adequately describe service quality. d. One of the primary determinants of product quality includes the translation of product characteristics into process design. e. Performance and price are both considered to be dimensions of product quality.

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