Grace did so wel as a supervisor that upper management invited her to attend an all$-$day management workshop. When she showed up for work the following day her boss, Mr$.$ Adams, called her into his office and questioned her harshly about the behavior of her employees. Knowing Grace was absent$,$ Mr$.$ Adams had dropped by her office and found her employees talking and laughing loudly. Grace, feeling let

down by her staff, told Mr$.$ Adams it would not happen again and on the following day came down hard on everyone at a meeting. Then, after checking the situation, Grace discovered that ti was one of her employees' birthday and a few of their customers had stopped by to wish the employee a happy birthday. Mr$.$ Adams had misinterpreted the situation.

How, in your opinion, should Grace handle the situation?