Greg$$s team developed a social responsibility program to have employees participate in an annual clothing drive. The employees donated and then delivered clothes and shoes to needy families.

Which of the following activities would have been performed in the results step?

The team determined the number of employees who participated and the number of families who were assisted in the program$$s first year.

In the second year of the program, the team established an employee reward system to help boost lagging participation.

The team and the participating employees brought gently used clothing and shoes to the collection location.

The team obtained lists of names and addresses of families in need of clothes and shoes.