Question: growth perspective. ( Select all that apply. ) Performance Indicator Perspective a . Number of customer complaints b . Number of information system upgrades completed

growth perspective. (Select all that apply.)
Performance Indicator
Perspective
a. Number of customer complaints
b. Number of information system upgrades completed
c. Economic value added (EVA)
d. New product development time
Performance Indicator
Perspective
e. Employee turnover rate
f. Percentage of products with online help manuals
g. Customer retention
h. Percentage of compensation based on performance
Performance Indicator
Perspective
i. Percentage of orders filled each week
i. Percentage of orders filled each week
j. Gross margin growth
k. Number of new patents
I. Employee satisfaction ratings
growth perspective. (Select all that apply.) Performance Indicator Perspective a. Number

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