Question: Guidelines for the assignment: Avoid plagiarism, the work should be in your own words. No pictures containing text will be accepted and will be considered

Guidelines for the assignment: Avoid plagiarism, the work should be in your own words. No pictures containing text will be accepted and will be considered plagiarism). Your assignment must be supported by evidence and resources. Otherwise, your answer will not be valid. Use the footer function to insert page number. Ensure that you follow the APA style in your assignment.

Requirements: - look to the assignment to understand more detail

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Assignment Instructions:

  • Be sure to cite at least two scholarly, peer-reviewed references in support of two of your answers and also incorporate the key concepts from the course.

Assignment Question(s):

Please read the case study TQM at the Ritz-Carlton in Chapter 13, p.391 available in your textbook Organization Development & Change (10th ed.) by Cummings, T and Worley, C and answer the following questions:

  • Q.2 Do you think the Ritz-Carltons experience with TQM could be provided as a benchmark to other organizations? Explain your answer in light of the stages for TQM application. (1.5 marks)

## Please write references this ia of extreme importance

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