Hardware Communications Limited is a large Telecom company with Headquarters in Tema. It has offices in all the regional capitals. The company has over 12 million subscribers some of whom have acquired 2 or more phone chips. So the company has approximately 25 million subscriber line. The company has been experiencing a number of technical challenges as a result of over capacity on its network. So, towards the end of 2021 the company decided to undertake a massive expansion and upgrading of its network to accommodate the millions of subscriber lines on its network. The company has also taken note of the numerous complaints over the operations of its Help Desk. Some of the complaints include not able to access the Help Desk after 12 midnight. The company itself could not monitor the calls made by its customers to the Help Desk. So as part of its expansion and upgrade programs, the company has also decided to improve the operations of the Help Desk by making it more effective. Training of its System Administrators is one area of its operations that the Company has also decided to improve upon. The training would revolve around installation of operating system, applications and the configuration and installation of network expansion which will include servers and workstations. System Administrators would also undergo training to sharpen their network troubleshooting skills and the management of the users of the network. The company has hired your services as a consultant that lead the project to expand and upgrade their network. You had a meeting with the Managing Director of the company and he has asked you to present answers to the following questions: 1. Discuss any 4 differences between a System Administrator and a Network Administrator that the company must know. [5 Marks] 2. Identify and discuss any 5 strategies the company can adopt to improve on the operations of the Help Desk and make it more effective? [5 Marks] 3. The company intends to roll out over 5,000 workstations in 2022 for use by its staff. Discuss any Three (3) issues would be involved in managing the workstations of the company. [5 Marks] 4. What are the 2 major pre-requisites or requirements needed to enable the System Administrators of the company effectively troubleshoot the network of the company [5 Marks] 5. The company has purchased 2 servers to be used for a highly valuable and important services to its customers and intends to sign a contract with the vendor. What type of contract will you advise the company to enter into with the vendor and why? [5 Marks] 6. The company wants to know the major obstacles that System Administrators face on daily basis. Discuss any Two (2) obstacles that System Administrators face on daily basis [5 Marks] 7. The Managing Director wants to know why are System Administrators often called Educators. Explain to the Managing Director why System Administrators are called as such. [5 Marks] 8. The Human Resource Manager want to know what criteria that the company can apply in recruiting an effective System Administrator? Identify and discuss any Five (5) criteria that the company can adopt in recruiting a System Administrator.