Question: hat is the problem from Joel's point of view? From Oram's point of view? From Schlitz's point of view? From Harrang's? In what ways should

hat is the problem from Joel's point of view? From Oram's point of view? From Schlitz's point of view? From Harrang's?
In what ways should Oram be accountable to Joel and Schlitz?
Given that Oram's performance is not acceptable to Joel, what options does Joel have to affect Oram's performance?
What do you recommend that Joel do now? Why?
What is the evidence that you used in making the above recommendation?

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