Hearing feedback is even more difficult than giving it$.$ Some guidelines for receiving feedback includes:

Question $2$ options:

a$)$

don't be defensive, listen first, and strive to understand your respondent's goals

b$)$

be specific, avoid overkill, and strive for a matter of fact tone

c$)$

be objective, check for timing, and empower others

d$)$

argue regularly, commend when possible, and turn the speaker off.

In evaluating feedback, you are really focused on evaluating your sources.

Question $3$ options:

True

False

Meeting management is one of the most important skills that effective managers can develop. The first step in managing effective meetings is preparing to ensure that the meetings are effective. There are really no important questions to ask as you prepare $-$ you just have to push through to be successful.

Question $4$ options:

True

False

Research has documented that in many cases $-$ meetings really do not need to be held and are ineffective in accomplishing your goals and objectives.

Question $5$ options:

True

False

Effective meetings are often successful because the meeting leader has considered the various phases of ensuring you have a successful meeting. The phases of an effective meeting include:

Question $6$ options:

a$)$

Along the way thoughts, feedback and follow$-$up$,$ and leadership.

b$)$

minute taker, process person, and meeting leader.

c$)$

Roles played during the meeting, pre meeting, and minutes send out after the meeting.

d$)$

Pre meeting, During the meeting, and After the meeting $-$ all stages to consider and plan for.

Having an organized meeting checklist is an important strategy that effective managers use regularly. Before a meeting ever takes place, many of the questions a manager would pose are listed below. Select the one question that should always be asked first:

Question $7$ options:

a$)$

Have I provided the participants with enough advanced information to make informed decisions at the meeting?

b$)$

Should I call this meeting at all?

c$)$

Have I provided everyone with a clear agenda in advance of the meeting?

d$)$

Have I asked who will be attending the meeting?

People often play a variety of roles in meetings.

Question $8$ options:

True

False

Meetings for leaders are not a time to learn $-$ they are a time to do$.$

Question $9$ options:

True

False

One of the engagement tools that we reviewed is the conversation palette which helps us to see in our conversations whether we are inquiring or advocating.

Question $11$ options:

True

False

Meetings are one of the most important and frequently used ways of getting work done. Select from the list below the major goals to holding meetings:

Question $13$ options:

a$.$Meetings are the quickest, easiest way to deal with planning, decision$-$making, and collaboration on projects.

b$.$Meetings give you the opportunity to engage with a variety of people to accomplish specific project, departmental, or business related goals.

c$.$Meetings can be controlled and help to move decisions ahead more quickly.

d$.$Meetings are popular, they give people an opportunity to catch up with one another on a regular basis.

When communicating with external audiences, managers do not need to be concerned about the media or how they work and what their goals are.

Question $14$ options:

True

False

Engagement tools and giving and receiving feedback are core skill sets for effective managers who want to create a high performing work environment.

Question $18$ options:

True

False