Hello

Can someone please answer these questions for me please

You are the manager of the local Pizza Hut store in your neighborhood. To improve the performance of your store, you decide to apply competitive benchmarking. (i) Select two performance measures to benchmark the performance of your store against a competitor. Describe each performance indicator, explain how your will measure them and, how you will collect data. (ii) Explain how selected performance measures will help to improve performance of your store.

Here are the different performance measures

Productivity Capacity Quality Speed of delivery Flexibility Process velocity