Hello

Can someone please develop a flowchart illustrating selected process;

(ii) pinpoint the line of visibility and; two fail-safing points.

(iii) Explain how the identification of the line of visibility helps to improve your business process. Note, your detailed flowchart can focus on a portion of your cross-functional map, if the resultant flowchart will be more than one page long.

Here is a reference of a flowchart to help

And here is information regarding the business process selected

First, the customer places a digital order for the goods they want, receiving an online receipt that serves two purposes: it ensures the transaction's success and can be used as proof of purchase when the customer receives their order. Following this, the store receives the order, categorises it according to oldest-to-newest, prints the order, gathers the trays and trolly used to gather the order's items, and then goes about gathering those items. When everything has been gathered, it is placed in the packaging area and will be packaged as soon as it is ready. Before the items are packaged, it is necessary to make sure that everything is there and that nothing is broken; if anything is missing or broken, a replacement must be provided. Additionally, after every item has been confirmed, the order is packaged using materials that are appropriate for the items, such as wrapping glass items in protective foil to prevent breakage. The process that happens next varies depending on whether the customer has chosen to have their order delivered to their home or to pick it up in person from the Big W store. If the customer chooses to pick up their order, the team member who is filling out their order need only place it in the pickup storage area and email the customer to let them know it is finished and ready for pickup. Alternatively, if the customer has chosen delivery, the team member filling out the order must complete a Uniform Distributed Load (UDL) form, indicating the weight of the order for the driver. When finished, the order is moved to the back where it is waiting for the delivery person. The customer is then informed via email once the deliverer has received the order. Finally, the customer must present the digital receipt they received at the start of the process when they arrive at the store or when the delivery person arrives at their home

And here is a cross functional map illustrating visually the information above