Hello can you please help me answer the question. Please bold it and explain it

8. Which of the following examples best captures the idea behind population level learning for a new migraine drug?

A pharmaceutical company ships the drug directly to the home of the patient

A pharmaceutical company provides the patient with a connected pill bottle, providing the patient with reminders if a medication dose was missed

In addition to the connected pill bottles, a pharmaceutical company asks patients to track their symptoms with an app. It then tests if patients who missed a dosage of their medication were more likely to suffer from symptoms

A pharmaceutical company operates a website helping patients find a migraine specialist

9. Consider a small, independently owned coffee shop with an owner who is passionate about her job and a proven ability to get to know her customers well. Which of the four levels of customization does this address (check all that apply):

Creating a unified customer experience across episodes

Improving customization based on past interactions

Learning at the population level to enhance product offerings

Become a trusted partner to the customer

10. Amazon has emerged as one of the leading sellers of batteries. Their customer browsing data indicated that most customers, when looking for batteries, did not indicate a brand preference. Thus, Amazon launched its own brand. Which of the four levels customization best captures this move:

Creating a unified customer experience across episodes

Improving customization based on past interactions

Learning at the population level to enhance product offerings

Become a trusted partner to the customer