Question: Hello, could you help me solve this MCQ, please? Which of the following costs of quality best describes: The toys made by the company have

Hello, could you help me solve this MCQ, please?

Which of the following costs of quality best describes: "The toys made by the company have gone through extensive testing to ensure that they will be in good working order".

1) prevention

2) appraisal

3) internal failure

4) external failure

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