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2. Content theories of motivation (Connect, Perform)

Chapter 12.Principles of Management BTO 103

Answer these questions:

1)Choose the one that corresponds: 1-The frustration-regression principle, 2-an intrinsic need, 3-the hierarchy of needs, 4-a hygiene factor.

According to the ERG theory of motivation, ---------------------means that if you cannot meet a higher-level need, such as personal growth, you will seek greater fulfillment of a lower-level need, such as money.

2)Choose the one that corresponds: 1-needs for affiliation, 2-physiologicalneeds, 3-motivators, 4-hygiene factors.

In Herzberg's two-factortheory, -----------------are things such as challenging work assignments, accomplishment and personal recognition, and autonomy that can create job satisfaction.

3)Choose the one that corresponds: 1- the need foraffiliation, 2-need for achievement, 3-need for power, need for self-actualization.

If a manager has a---------------------------------,the manager's primary desire is to establish and maintain warm relationships and to be liked. The need for power is a desire to influence others, and the need for achievement is a desire to be very good at one's job.

Use your understanding of McClelland's acquired needs theory to determine whether each of the following examples describes a person with a high need for achievement, affiliation, or power.

Choose the one that corresponds:

1-Power

2-Affiliation

3-Achievement

As secretary of state, Hillary Clinton wanted to change the behavior of nations. Her bid for president of the United States in 2016 was based in part on her desire to lead others.-------------------------------------

Arturo, a college student, has to get the highest grade in the class; otherwise, he isn't satisfied with his work.----------------------------------------

3. Process theories of motivation (Connect, Perform)

Management at Work

Imagine you own a pro soccer team. You've been posting player salaries and guaranteed compensation online since 2007 as a result of an agreement with the Major League Soccer Players Union.

You know that some salaries are a bit on the high side and some are on the low side. You've been trying to smooth things out, and overall, you think you're doing pretty well. But today, four of your players approached you on the field. Two of your best players, Dwight and Guillermo, start to talk for the group, and they don't sound happy.

Use your knowledge of equity theory to help you fill in the blanks in the conversation.

YOU:Hey, guys, what's going on?

GUILLERMO:Dwight and I just got done looking at the latest pay postings. What do you think you're doing?!

YOU:I thought things were coming along pretty well. Are you seeing a problem?

DWIGHT:A problem? It's more than a problem, buddy. Why does everybody else on the team have a guaranteed salary of at least $30,000 more than their base pay? And you're giving us a measly $2,500? I'll say we have a problem! Our-------------------(outcomes or inputs)are just as high as anybody else's on the team, and you know it!

YOU:I'm sorry the league pay seems-------------------(inequitable or equitable. Choose the one that corresponds.)to you. I compared the salaries in our club with the salaries in several other clubs, and, overall, the players on our team have higher-----------------(Outcomes orinputs)thanthe players on the other teams.

When pay is made public, people evaluate how equitable their pay is in light of the pay other people are receiving. The problem, in this case, is that Dwight and Guillermo have found out that others are getting paid more than they do for the same work. What are they likely to do under these circumstances?Check all that apply.

A) Quit the team

B) Attend fewer practices

C) Try to convince the coach to give them more money

D) Come to more practices

Use your knowledge of motivation to complete the following sentences.

1)Choose theonethat corresponds: 1-expectancy theory, 2-equity theory, 3-goal-setting theory, 4-ERH theory

According to--------------------,a manager who works with employees to develop performance expectations that are specific, measurable, attainable, relevant, and time-bound will see performance improve.

2)Choose the one that corresponds: 1-goal- setting theory, 2-expectancy theory,3- two-factor theory, 4-equity theory

In --------------------------,employees decide how motivated they are by evaluating the likelihood that their effort will produce a certain level of performance and that a certain level of performance will lead to a reward, as well as how much they value the reward being offered.

Identify the cause of each of the following problems.

Problem

Goal Specificity

Goal Difficulty

Goal Acceptance

Feedback

Lyle's manager just handed him a list of goals for the year. Because Lyle had no say in setting these goals, he isn't sure that they are the right ones for him, and as a result, he isn't very motivated to accomplish them.

Vonda is frustrated with her manager, Glenda. Last week, when Vonda asked about Glenda's expectations, Glenda said, "Just do your best." But Vonda doesn't know exactly what to do, and as a result, she isn't very motivated.