Hello, I need a response to the discussion post below. It needs to have a minimum of two references. I am in group 1 so I just need a response. The assignment details are attached.

At the operational level, managers are expected to provide information such as daily sales or crucial staffing issues to upper management. They are also the managers that store employees have the most interaction with and have an influence on how well a business performs. If an operational manager performs poorly, it could impact staff performance or result in high attrition rates (Simmering, 2023). Attrition or employee turnover rates are generally high in retail business, especially for frontline employees so a high-quality operational manager is essential.

Properly managing and scheduling staff is an important role at the operational level. Understanding the demands of a retail business during different seasons and times of the day, greatly influences the number of employees required to conduct business efficiently. Scheduling too many staff members during times of the day that has a history of less consumer traffic or scheduling too few during peak seasons would be poor managerial skills. If a manager is not present from open to close every day, it would be difficult to track consumer traffic without an IT system. An information system could provide sales data that would allow the manager to determine peak consumer traffic. With this information, the manager could schedule staff appropriately as well as assist upper management with payroll budgeting.

References:

Simmering, M.J. (2023) Management levels. Reference for Business. Retrieved on January 20, 2023 from https://www.referenceforbusiness.com/management/Log-Mar/Management-Levels.html

University of Maryland Global Campus. (2023). How information supports decision making. Retrieved on January 20, 2023 from https://leocontent.umgc.edu/content/umuc/tus/ifsm/ifsm300/2228/learning-resourcelist/how-information-supportsdecisionmaking.html?wcmmode=disabled#

Thank you

_ Using IT for Decision Making First, read the Week 2 Content on Data and How Information Supports Decision Making, paying particular attention to the Levels of Decision Making. For this discussion, we will use a retail business as an example. The retail business will consist of corporate headquarters, regions (oversees several stores in a geographic area), and individual stores. Each of these aligns with one of the three levels of decision makers in an organization. Main Post: Select one of the levels of decision making and identify one decision that a manager at that level might make. The decision must relate to the retail business and what it does. Then, explain what information a manager at that level might get from the IT systems, such as inventory management or customer information system, to aid in making that decision. Example: Managerial Level: The Regional Director makes the decision to shift inventory that is not selling from one store to another store with higher sales in those items. To support this decision, the Regional Director would need information on sales of specific products by store. Remember, the Group 2 initial post is due by Friday at midnight. The initial post should be roughly two paragraphs long and supported by external research. Click on "Start a New Thread" to begin your post. Your posts need to thoroughly respond to the questions and incorporate relevant research correctly. Please refer to previous posts from your classmates before choosing your examples. If possible, select an original topic that has not yet been discussed, in order to provide a variety of examples. Then, members of Groups 1, 3, and 4 should reply to at least three different posts by other classmates before Tuesday at midnight. Responses to initial posts should be specific and assess whether the post accurately and sufficiently addresses the questions asked in the discussion topic. Incorporating additional research will strengthen your participation. Assess whether the information is correct or not, and/or complete, and provide correct information to enhance the discussion. Members of Group 2 should read the discussion and reply to a minimum of two responses. Since this is a discussion, all students should be aware of any questions that may have been asked, and respond in a timely and respectful manner. Use the Grading Rubric posted in the Discussion area to ensure your post meets the proper criteria. b