Hello I need help to answer this question. Guest Registration The guest registration process begins with the first sincere greeting of welcome from the front desk agent. In this unit you will look at factors that determine ease of registration and the steps required in the registration process. There are times that a guest cannot be accommodated. You will discuss strategies to use when the guest must be relocated. Respond to both parts of the Discussion in a thorough manner making sure to address all items in each part. Title your responses: Part A and Part B please. Part A: How should you accommodate guests when their actual reservation is unable to be fulfilled? Organize the steps the Front Office Manager (FOM) should take to prevent overbooking and walking the guest. How should a difficult or belligerent guest be calmed? Part B: Setting room rates is an important part of the front office managers role. Along with the controller and the general manager, the FOM monitors room rates to periodically adjust rates if necessary. First, define the rule-of-thumb method and the Hubbart formula for establishing room rates. Based on the following information: Which formula will you use to determine the room rate for the following properties? Justify your