Hello,

Im having a difficult time answering these questions. Can you help me answer these two questions? (Marketing Class) Thank you

Tanpin Kanri Case

1. Identify and discuss 5 specific, respective ways in which the Tanpin Kanri system helps enhance both the customer experience and the financial performance of Seven-Eleven Japan in the competitive Japanese retail environment. That is, identify 5 different and most important ways for Tanpin Kanris impacts on customer experience and 5 additional most important ways for its impacts on the firms financial performance. Separate your answers to these two sub-questions. And provide detailed analyses of your points.) (1-page max)

Your answer:

2. List and discuss five key ideas of the Tanpin Kanri business approach and explain how companies and organizations outside of the retail industry, specifically using universities as an industry example (higher education), could learn from this approach. (1-page max)

Your answer: