Question: Hello, please help me with the below quesitons. Thank you. Our customers are most likely from a diverse population. What are some techniques you have

Hello, please help me with the below quesitons. Thank you.

Our customers are most likely from a diverse population. What are some techniques you have learned and/or used to effectively deliver service to older customers, customers with disabilities, or customers who speak a different language than your own. Please provide at least two positive examples and one negative example that you were part of or observed. What made the good ones - good? What improvements could turn the bad ones around?

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