Question: Help Desk Assignment 1 This assignment develops software to support the services provided by the IT help organization. The help desk provides over-the-phone and on-site

Help Desk Assignment 1 This assignment develops software to support the services provided by the IT help organization. The help desk provides over-the-phone and on-site assistance with technical p employees from different departments at multiple locations. The department of the emp requested the service is charged for the service. The charge for service consists of a fixed charge and a variable charge. The fixed charge is SI variable charge is the product of duration of service in minutes and charge/minute. The cha varies with the area in which the service is provided, as specified later. The help desk wou develop a system that maintains information on support provided to employees. The system sho following: Let the user enter the department code for the employee, the start time and end time of the ser (if the study of Chapter 2 was postponed to a later time, you may enter the number of min instead of the start time and end time), the fixed charge and the area of support. Compute and display the duration of s

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