Question: help please??? Clients may or may not have a good grasp of their needs. They may be focusing on the symptoms of a problem but

help please???

Clients may or may not have a good grasp of their needs. They may be focusing on the symptoms of a problem but not the root cause. Thus, it is important to probe deeply in order to develop a clear understanding of their situation. The LOE negotiations can then be started. The LOE must include: 1) 2) 3)

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