Question: Help Save & Exit Subn Marge really hated dealing with crabby customers, but she put a smile on her face when she was behind the

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Marge really hated dealing with crabby customers, but she put a smile on her face when she was behind the customer service desk and treated everyone the same. refers to the uncomfortable tension Marge felt when her behavior and attitudes were inconsistent.

Multiple Choice

Cognitive distance

Emotional intelligence

Core affect

Cognitive dissonance

Help Save & Exit Subn Marge really hated dealing with crabby

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