Question: Here are the key points on how to Handle Customer objections effectively: 1. Create Relationship 2. Engage with the Right person 3. Be the first
Here are the key points on how to Handle Customer objections effectively:
1. Create Relationship
2. Engage with the Right person
3. Be the first to bring up objections
4. Focus on Solving the problem
5. Have a set process
6. Know your audience
7. Explain the product's value
8. Defuse the situation
9. Turn objections into a question
10. Qualify properly
Questions:
a. What do you think about the suggested key points in handling Objections?
b. What topics would you like to add to the subject as a result of this lesson?
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Part 1 The suggested key points are generally good but I would add a few more In particu... View full answer
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