HI

i need a help with a case study i have to answer its questions for each answer should be half a page

would you please help me...........

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BASE APPLICATION A NEW WAY OF WORKING eing efficient and effective isn't important just for the people that - ti managers supervise. It's also impor-",TRY tant for managers! However, that isn't always easy. A manager's job is varied, com- plex, and sometimes hectic. Their workdays are filled with tasks, decisions, actions, and interruptions. Just like your work on school . projects, managers sometimes find that certain parts of the projects they're working : on are boring and monotonous. Wouldn't it be great to have a magic button you could push to get someone else to do that boring, time-consuming stuff? At Pfizer, that "magic button" is a reality for a large number of employees. As a global pharmaceutical company, Pfizer is continually looking for ways to help employees be more efficient and effective. The company's senior director of organizational effectiveness, Jordan Cohen (pictured above), found that the "Harvard MBA staff we hired to develop strategies and innovate were instead Googling and making PowerPoints." Indeed, internal studies conducted to find out just how much time its valuable talent was spending on menial tasks was startling. The average Pfizer employee was spending 20 percent to 40 percent of his or her time on support work (creating documents, typing notes, doing research, manipulating data, scheduling . jeetings) and only 60 percent to 80 percent on knowledge work,(strategy, innovation, networking, collaborating, critical thinking). And the problem wasn't just at lower levels. Even the highest level employees were affected. Take, for instance, David Cain, an executive director for global engineering. He enjoys his job-assessing environmental real estate risks, managing facilities, and controlling a multimillion dollar budget. But he didn't so much enjoy having to go through spreadsheets and put together PowerPoints. Now, however, with Pfizer's "magic button," those tasks could be passed off to individuals outside the organization. I I. . Pfizer Works allows employees to shift tedious and time-consuming tasks with the click of a single button on their computer desktop. They describe what they need on an online form, which is then sent to one of two Indian service-outsourcing firms. When a request is received, a team member in India calls the Pfizer employee to clarify what's needed and by when. The team member then e-mails back a cost specification for the requested work. If the Pfizer employee decides to proceed, the costs involved are charged to the employee's department. / bcu* his unique arrangement, Cain said that, "He relishes working with what he prefers to call his 'personal consulting organization.'" How beneficial has PfizerWorks been? It's estimated that 66,500 employee work hours have been saved. What about David Cain's experiences? When he gave the Indian team a complex project researching strategic actions that worked when consolidating company facilities, the team put the report together in a month, something that would have taken him six months to do alone. Discussion Questions 1. Describe and evaluate what Pfizer is doing with its Pfizer Works. 2. We've defined managers as those individuals in an organization who direct and oversee the activities of other people in the organization. What challenges might there be for managers when those "people" are halfway around the world? How might the four management functions be useful in dealing with those chal- lenges? What skills would managers need to be able to function effectively in this type of arrangement? 3. Do you think that Pfizer Works would work for someone who's a first-line manager? Why or why not? . Do you think this arrangement would work for other types of organizations? Why or why not? What types of organizations might it also work for? Sources: M. Weinstein, "Retrain and Restructure Your Organization . Training (May 2009). p. 36: ). McGregor. "The Chore Goes Offshore" BusinessWeek, March 23 & 30, 2009, pp. 50-51: "Pfizer: Ma yzer: Making It'Leaner, Meaner, More Efficient," BusinessWeek Online, March 2, 2009 and A. Cohen, "Scuttleng Scut Work." Fast Company, February 2008, pp. 42-43. Scared with CamScanner