Question: Hi im doing BSBWOR501 assessment task 2 as per below please assist: thanks I'm currently working on BSBWOR501- Manage personal work priorities and professional development.
Hi im doing BSBWOR501 assessment task 2 as per below please assist: thanks
I'm currently working on BSBWOR501- Manage personal work priorities and professional development. Would you be able to assist Task 2 thanks
Read the information that has been provided. You will also need to access the following documents:
Organisation operational plan
Work-life balance policy
Professional development policy
A copy of your position description
Use the information provided to you in the email to complete the following tasks. As your work ethic could have a significant effect on the work culture and patterns of behaviour of others in your workplace your response must reflect the level of responsibility of a customer service manager.
1.Produce a document that describes how you priorities the competing demands for your time on Monday morning.
2.Prepare a form asking for feedback to help you identify ways to improve your competence. The form should be suitable to give to colleagues, staff and customers.
3.Create a personal development plan in accordance with the BizOps organisational plans and policies that outlines your:
Career objective
Personal goals, aligned with BizOps plans and directions
Personal skills and knowledge assessed against units of competency BSBCUS501 Manage quality customer service and BSBMGT516 Facilitate continuous improvement (found on www.training.gov.au)
New skills that need to be developed
Training and development opportunities
Networking plans to help develop new skills
An action plan for implementation
4.Prepare a plan in accordance with your organisational requirements that promotes a healthy work-life balance; it should be suitable to use with your team or in a whole -staff presentation.
The final documents you submit for assessment will be assessed using the project criteria provided.
All project criteria outlined must be covered.
You must complete the project unassisted by the assessor or other personnel, but may refer to reference material AS NEEDED.
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