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Question A company is trying to project if it needs to undertake a new project for replacement of a CRM system. The current operating cost to maintain the old CRM system is 850K growing at a rate of 10% year over year for the next 5 years. If a new System is built, the current Salaries and Wages associated with NEW development is. Summary of development costs for RMO customer support system project Expense category Amount Salaries/wages $496.000.00 Equipment/installation $385,000.00 Training $78,000.00 Facilities $57,000.00 Utilities $152.000.00 Support staff $38,000.00 Travel/miscellaneous $112.000.00 Licenses $18.000.00 Total $1,336,000.00 The operating cost to maintain the new system is 250K year over year for the next 5 years. So if we consider a discount rate of 12%, financially, considering a NPV analysis, should the company engage in NEW CRM product developmet