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Case Study About 5,000 ceiling fans sold at Home Depot recalled in Canada Hope Depot has decided to hire your team to develop a WBS for this project. You have attended several meetings and youve identified that the scope will start by creating awareness for both customers and employees. A media agency will be hired to work on creating an awareness campaign, getting approval from Home Depot and implementing the campaign. In your meetings youve identified that the media agency suggests that they will create information brochure explaining why a recall is taking place. This will be circulated using electronic media as well as print media. Hope Depot also wants to set up a small organization dedicated to manage the returns. The returns are expected to take four weeks approximately. HR department will provide the related human resources for four weeks. Operations team will install sign which will be direct customers to counter (new counters installed by Operations team) where all returns will be processed. Once customer will bring in the product, staff at the counter will:

1. Record the serial number of the fan.

2. Process the refund to the card which was used to pay for the fan.

3. If the card from point # 2 is not available a gift voucher will be processed.

4. Staff member at the counter will take the fan and place it in the dedicated area in the storeroom located just behind the counter. Collection Teams from manufacturer will come and collect the fans at the end of each week and issue a collection note to one of the staff members from the dedicated team at Home Depo. Once the collection note is updated in the system the process will be completed.

Assignmnt Notes:

1. Create a channel, under MS Team group and name it WBS to discuss your assignment, share information and resources.

2. Each team will can refer to the WBS (tree diagram) examples given in the presentations also posted here.

3. While your discussions can be on MS Teams please submit your completed Assignment on to Black Board

UML class Inggrld Chua 1 February 15, 2021 Abstract Class interface Interface enumeration Account State 1.1 1. /rote + operation1(params).return Type - operation 2 (params) operation30 USE Class sentity Interface 0..12 + attribute1.type = defaultValue + attribute2 type attribute3:type + operation 1(params);return Type - operation (params) -operation 30 0..3 + operation 1(params);return Type - operation (params) operation30 0. 0.. Library Abstract Class interface Search Class interface >> Manage Org chart Ingard Chun February 15, 2021 Employee name Role Employee name Role Employee name Role: Employee name Role: Employee name Role Employee name Role Employee name Role: Employee name Role Employee name Role: Employee name Role Employee name Role: Employee name Role Employee name Role: Employee name Role Referral submission process example gad Chomary 15, 2021 Check open positions (Optional) Complete employee referral form 7 Submit to HR Employee Possible platforms for referral form: Paper copy Emailed digital copy ATS Recruiting app . Submit to payroll for reward YES HR/Recruiter Confirm receipt of referral with employee Review referred candidate Keep employee updated on candidate's progress Hired? NO Send thank you email to employee and candidate Reward given out after referred candidate is hired YES Payroll Reward employee for referral Dependent on hiring or referred candidate? Possible employee rewards: Additional paid day(s) ofl Points to be accumulated towards prize/reward Gilt card Public recognition NO Reward given out after referral is received