Hide Assignment Information

Group Category

Performance Management

Group Name

Group $2$

Instructions

Purpose:

In this activity, you will practise identifying the causes of common performance issues and their potential solutions. This topic is related to the contents of Module $7$: Managing Employee Performance.

Instructions

Working in groups, read the three employee scenarios.

In the Issues column, identify, as a team, possible causes of the performance issues. Provide details, not one$-$ or two$-$word answers. You can use Figure $7\mathrm{.}2$ in your textbook for some ideas.

In the Solutions column, identify, as a team, possible solutions to the performance issues.

Uploading your group's responses to Brightspace.

Scenarios:

Carl Spakler is the assistant greenskeeper at Bushwood Country Club. Over the past few months, members have been complaining that gophers are destroying the course and digging holes in the greens. Although Carl has been working evenings and weekends to address the situation, the problem persists. Unfortunately, this boss is interested only in results. Because the gophers are still there, he says Carl is not doing his job. He has accused Carl of $$slacking off$$ and threatened his job.

Sandeep Dhillon works in research and development for a chemical company that makes non$-$nutritive food additives. His most recent assignment has been the development of a non$-$stick aerosol cooking spray, but the project is way behind schedule and seems to be going nowhere. CEO Frank Shirley is decidedly upset and has threatened that if things don$$t improve, he will suspend bonuses this year, just as he did last year. Sandeep feels dejected because without the bonus, he won$$t be able to take his family on vacation.

Soon Tan is the host of a local television talk show called Morning Winnipeg. Although she is a talented performer and comedian, Soon has an unacceptable record of tardiness. The show$$s producer, David Bellow, is frustrated, because the problem has affected the quality of the show. On several occasions, Soon was unprepared when the show went on the air. Bellows has concluded that Soon is not a morning person and has thought about replacing her with a different host.