High switching cost refers to

Select one:

a$.$

a strategy used by telecom providers to retain customers.

b$.$

a strategy employed by companies to prevent customers from renegotiating service contracts.

c$.$

an illegal tactic that prevents customers from leaving by charging a prohibitive service termination fee.

d$.$

a service charge that discourages customers from switching service providers.

e$.$

a strategy employed by companies to lock in customers by making it difficult or expensive to switch to another product.