Hint$($s$)$ Check My Work

Measuring Service Performance" box$).$ These values are hypothetical and do not reflect any real company's actual performance.

$\backslash$table$[[$Description$,$Weight,Number of Errors$],[$Complaints reopened,$3,140],[$Damaged packages,$10,17],[$International$,1,102],[$Invoice adjustments,$1,276],[$Late pickup stops,$3,204],[$Lost packages,$10,3],[$Missed proof of delivery,$1,21],[$Right date late,$1,747],[$Traces$,3,117],[$Wrong day late,$5,16]]$

Compute the Service Quality Indicator by finding the weighted sum of errors as a percentage of total shipments. Do not round intermediate calculations. Round your answer to three decimal places.

Service Quality Indicator $($SQI$)$:

$\%$