Question: ho 1 sm 0 5 r . 0 4 . 0 2 9 4 Question 9 7 of 1 0 5 . In which of

ho1sm05r.04.029
4 Question 97 of 105.
In which of the following postpurchase models do consumers evaluate services by comparing expectations with perceptions?
a. the expectancy disconfirmation model
b. the perceived-control model
c. the servuction model
d. the script perspective
e. the role congruence model
ho1sm05r.04.029 4 Question 97 of 105. In which of the following

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