Homework: Aplia: Good$-,$ Neutral$-,$ & Bad$-$News Messages Assignmem

You can make certain exceptions to using the inductive approach when delivering bad news. When is it acceptable to place a refusal in the first line or opening of a message? Check all that apply.

The request is clearly immoral, unethical, dangerous, or ridiculous.

An insignificant matter is involved.

The receiver will respond negatively to the refusal.

The refusal is a response to a very important request.

The sender is uninterested in the recipient's feelings.