Homework: Homework 2 (Chapter 17) Question 13, Problem 17.15 Part 1 of 4 HW Score: 38.89%, 14 of 36 points O Points: 0 of 6 Save 3 4 A typical retail transaction consists of several smaller steps, which can be considered components subject to failure. A list of such components might include: Component Description Definition of Failure Find product in proper size, color, etc. Can't find product 2 Enter cashier line No lines open: lines too long, line experiencing difficulty Scan product UPC for name, price, etc. Won't scan; item not on file; scans incorrect name or price Calculate purchase total Wrong weight, wrong extension; wrong data entry, wrong tax 5 Make payment Customer lacks cash; check not acceptable credit card refused 6 Make change Makes change incorrectly 7 Bag merchandise Damages merchandise while bagging, bag splits 8 Conclude transaction and exit No receipt unfriendly, rude, or aloof clerk Let the eight probabilities of success be 0.91.0.93, 0.98, 0.97,0.97.0.96, 0.93, and 0.93 The overall reliability of the system, that is, the probability that there will be a satisfied customer % (enter your response as a percentage rounded to two decimal places) Help me solve this Video Get more help Clear all Check