Horizontal communication:

Select one:

a. All the answers are wrong

b. Includes employees of same organizational level

c. Flows from Employees to executives

d. Flows from Executives to employees

Ethical communication:

Select one:

a. is true in every sense

b. is not deceptive

c. includes all relevant information

d. all the answers are correct

What step comes after receiving the message?

Select one:

a. Message production

b. Message encoding

c. Message transmission

d. Message decoding

Which one of the followings is "NOT" a tool for collecting data:

Select one:

a. Putting oneself in the receiver's position

b. Encoding messages

c. Finding and listening to customers

d. Reading and reviewing annual reports and financial statements

Considering the audiences perspective means knowing others according to one's own personality

Select one:

True

False

The transmission of the message is through:

Select one:

a. A system used to deliver the message

b. Both answers are correct

c. A communication channel

d. Both answers are wrong

Upward communication flows from:

Select one:

a. Employees to executives

b. Employees of the same level

c. All the answers are wrong

d. Executives to employees

Which of the followings is NOT part of unethical communication?

Select one:

a. Plagiarism

b. Decoding

c. Erasing information

d. violating privacy

Ethical communication is deceptive

Select one:

True

False

Which one of the followings is NOT a characteristic of unethical communication?

Select one:

a. Unethical communication does not manipulate the receivers

b. unethical communication hides essential information

c. Unethical communication involves hiding the senders purpose

d. Unethical communication controls audiences

Proofreading is part of the:

Select one:

a. Completion process

b. Initial process

c. Writing process

d. Planning process

The message should be vague and general

Select one:

True

False

Which question is "NOT" asked when verifying the quality of the information:

Select one:

a. Is the information ethical?

b. Is the information pertinent?

c. Is the information precise?

d. Is the information encoded?

It is better to write long sentences in order to convey the receiver

Select one:

True

False

Ethical communication does not violate the rights of others

Select one:

True

False