Hotel Resort and Operations Management Questions

E- learning Unit 11- Accounts Receivable & End of Day : 11%

1. Research hotel or resort organizational charts and identify a job description for the night auditor and locate their position in the organizational chart. Who do they report to? Who are they responsible for? (10 pts)

2. Identify five key activities performed by Night Audit staff. (5 pts)

3. Detail the financial transactions that need to be verified. (5 pts)

4. What sort of companies provide systems that allow charges to be posted to guests' accounts? Use the internet for assistance. (10 pts)

5. Describe the purpose and activities associated with of validating transactions that have been posted. (10 pts)

6. You are required to undertake the following tasks: (30 pts)

i. Why is reconciling accounts important?

ii. What are possible impacts if accounts do not balance?

iii. In your own words, describe the process of reconciling transactions posted.