How can change process

Out Sides together and map out each party's responsibility can help you determine for example, what you will provide to your client, what is beyond your resp who should be contacted when something goes wrong To be effective a service level agreement must contain the following six elements. Other elements prove helpful, but these six are minimum requirements. Context-setting information 2. Description of service 3. Service standard 4. Service tracking or reporting 5. Periodic review 6.Change process 3. Using the data provided for results up to 1966, for each of the three key systems, describe how each